Introduction

Welcome to Poolit.live! This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our carpooling website and application ("Service"). By accessing or using Poolit.live, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you register for an account or use our Service, we may collect personal information, including but not limited to:
• Name
• Email address
• Phone number
• Home and work addresses
• Payment information (for transactions)

Usage Data

We may also collect information on how the Service is accessed and used, including:
• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits
• Location data (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the collected information for various purposes, including:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• To process transactions and send related information

Sharing of Information

We may share your information with:
• Other users of the Service for the purpose of coordinating carpool rides
• Service providers who perform services on our behalf
• Affiliates and business partners
• Law enforcement or government agencies, as required by law

Data Security

We are committed to protecting your information. We use various security measures to ensure the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:
• Access and update your personal information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Withdraw your consent at any time

Third-Party Links

Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices

Account Deletion

If a user wishes to delete their account, they can submit a request for account deletion through the app. Upon receiving the request, we will initiate the process of permanently deleting the user's data. Please note that the complete deletion of all associated data may take up to 90 working days. During this period, we may retain certain data as required by law, for compliance purposes, or for any other legitimate business needs.